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The BPO opportunity: goldmine or minefield?

New technology, global competition and changing markets have led to rapid transformation taking place in the global outsourcing market with the emergence of a number of global giants and new entrants, says the Indian Venture Capital Journal. Today, India is the world's offshoring capital with phenomenal growth potential.

The industry is rapidly progressing into the next phase of industry evolution - KPO (Knowledge Process Outsourcing), a space for a new breed of vendors and providers of higher-end research and analytic-based services in traditional service lines and new business areas. The Outsourcing business certainly represents a huge opportunity for creating wealth for astute investors. In this context the objective of the feature discussion paper is to identify the crucial risks and to discuss the ways in which prospective investors in the VC/PE space can direct their investees to have clear recognition of these pitfalls and have appropriate strategies in place not only to tackle them, but to thrive despite them.

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