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The arts of communication

In this part two of a two-part series in the Israel Venture Capital Journal, high-tech entrepreneur Isabel Maxwell continues to discuss the principles of good communications.

Part I can be summed up in the acronym “LLCC”, which stands for Language, Listening, Consideration and Clarity. The combination of strong [English] Language speaking, writing and reading skills; the ability to listen; the capacity to be considerate – of another person and his/her country/culture whether communicating by phone, email or in person; and conducting oneself with clarity of thought and purpose, whether for a company or personal project, is what I believe defines successful communications.

Part II

The capacity to be Considerate: This is one of the mantras I find helpful to give to customer-facing personnel – Be Considerate – Think about the effect you may have on people before you act. What is it that you actually want to achieve? Asaf Mohr, serial entrepreneur and chairman of BladeFusion, has often worked both sides of ‘the pond’ – He advises Israeli managers who needs to instruct American subordinates to change priorities quickly, “to be very careful and considerate in introducing such news, because Israelis,” he says, “are so much more used to multi-tasking and shifting priorities on the fly, but not so their US counterparts, who require notice and a more structured environment.”

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This article appeared in the Israel Venture Capital & Private Equity Journal (IVCJ). IVC Research Center publishes the Israel Venture Capital & Private Equity Journal, a quarterly review of trends and developments in the Israeli-related venture capital industry. IVCJ, distributed worldwide, is dedicated to provide wide-range coverage of Israel's venture capital industry. For more information please visit www.ivc-online.com