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2007 Outlook for US healthcare provider sector

24/01/2007Source:Ernst & Young .  

In 2007, the convergence of market pressures, public policy developments and cost recovery concerns in the healthcare provider sector will drive momentum for wider adoption of electronic records, improved efficiencies, greater transparency and new metrics for quality care, according to Ernst & Young.

"Healthcare is operating under a growing strain to serve more patients, cut costs and maintain - and demonstrate - quality of care," said Dee Balle, America's provider care sector leader. "We are likely to see more focus on a transformation in business processes and operations in the coming year as hospitals and hospital networks confront these challenges. And the leaders - those who get out front - will raise the bar and create a more competitive environment among healthcare providers."

Among the key issues that will shape 2007 for the healthcare provider industry:

Cost Recovery

Since 2000, the percentage of individuals without health insurance has increased from 14.2% to 15.9% of the population. To compound the problem, states facing budget challenges are pushing back on their contributions to Medicaid and there is explicit concern regarding underfunding for Medicare and Medicaid.

The U.S. Government Accountability Office (GAO) recently issued a report advising the incoming Congress to reform Medicare and Medicaid. "Absent reform, Medicare's and Medicaid's long-term fiscal sustainability for supporting health care for elderly, disabled, and low- income Americans is in jeopardy," reports the GAO. While resolution may be unlikely due to political posturing, the dialogue around the problems and possible remedies will escalate.

Technology "Catch Up"

The healthcare sector lags behind other industries in its use of technology for business processes; especially notable is that only a small percentage of medical records are computerized. To spur progress in this area, there is growing support for the federal government to play a leadership role in establishing standards and funding.

Before the 2006 mid- term elections, two competing health information technology (health IT) bills were passed, one in the House and one in the Senate, but no further action was taken in the 109th Congress, which ended with 2006. There is a good possibility that health IT proposals will once again emerge during the 110th Congress. Incoming Senate Health Committee Chairman Edward Kennedy (D-MA) has stated that one of his top priorities will be to pass health IT legislation.

Transparency

Congressional interest in health IT stems, in part, from patients (voters) who are demanding more information and services from their healthcare providers -- on their terms. In August 2006, President Bush signed an executive order requiring more transparency in pricing and quality reporting. Communities increasingly want to understand all hospitals' pricing and quality of treatment and outcomes.

There is an argument that greater transparency and communication will change attitudes about healthcare, give consumers the ability to make more intelligent choices about hospitals and physicians and enable hospitals to better track quality and efficiency and use that information to incentivize physicians.

Professional Staffing Challenges

Labor costs are rising at a faster rate than inflation at hospitals and skilled nursing facilities. With the aging baby boomer population expected to place unprecedented demands on the healthcare system, the U.S. Department of Labor predicts an additional 5.3 million healthcare workers will be needed by 2010 (2.2 million replacements, 3.1 million new positions). Issues of cost and how to efficiently increase staff according to demand will receive much attention from healthcare administrators in 2007.

Pay for Performance & Gainsharing

In the interest of improving quality and reducing costs, healthcare payors, including Medicare, are looking to incentivize doctors and hospitals based on quality and safety performance. The Centers for Medicare and Medicaid Systems (CMS) will implement a "pay for performance" program in 2007, under which doctors serving Medicare patients can qualify for a 1.5 percent bonus if they report data on the quality of care, using measures specified by the government.

Gainsharing is another incentive program that is being discussed at many levels. Gainsharing occurs when hospitals provide physicians with a percentage of any reduction in hospital costs resulting from the physician reengineering of patient care without sacrificing quality. The ultimate goal of gainsharing is to reduce overall costs.

Community Benefit and Tax Exempt Status

Not-for-profit hospitals are facing a growing burden to demonstrate their value to the community. As pressure increases on the federal deficit, discussion in Washington questions the benefits that tax-exempt hospitals provide that taxable hospitals do not, which gets to the very heart of whether they should be granted tax-exempt status.

Private Equity (PE) Investment in Healthcare

Private Equity Funds typically target companies with lagging performance, potential for profit growth and strong cash flow that can be leveraged to pay off incurred debt from the deal, all of which are characteristic of many healthcare organizations.

Despite the current array of challenges facing healthcare today, PE funds have observed the combination of growth potential (note previously mentioned demographic trend) and opportunity for business operations improvement to increase efficiency and turn a healthier profit. On the heels of the 2006 private equity deal for a large multi-hospital system, we can expect to see additional PE activity in the sector and will be watching how PE infusions of talent and cash may raise the bar for the competition.

"Business process transformation will be a major focus in 2007, but looking ahead, the healthcare industry as a whole must continue its shift toward preventative medicine, especially related to chronic conditions such as obesity, depression, diabetes, and cancer," said Balle. "This will be one of the keys to unlocking the efficiencies critical to treating the growing aging population on one hand, while managing potential staffing shortages and controlling healthcare costs on the other."

Ernst & Young, a global leader in professional services, is committed to restoring the public's trust in professional services firms and in the quality of financial reporting. Its 106,000 people in 140 countries around the globe pursue the highest levels of integrity, quality, and professionalism to provide clients with solutions based on financial, transactional, and risk-management knowledge in Ernst & Young's core services of Audit, Tax, and Transaction Advisory Services. Further information about Ernst & Young and its approach to a variety of business issues can be found at www.ey.com/perspectives.

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